Frequently Asked Questions

Answers to some of your important questions

We’re here to guide you through every step of the way – from the planning stages all the way through each online marketing campaign. Have a question that isn’t listed? Don’t worry, our team can help you. Contact us here >

Need to talk to someone? We’re here! Call our team at (520)505-0588

Choose Your Topic Below

What is your standard production lead time?

While our team is capable of quick service, we don’t like to sacrifice quality or customer relationships. Each service is different, and each client may require different things (I.e., website design vs. branding). The best thing you can do is let us know what you need, and we can try and do our best to work with you.

Do you take rush requests? How long does website design take?

In a hurry? We understand. Injected Media provides rush rates and timelines, based on availability and need. Sometimes, we can get you in without additional fees. Web development or website design can take as little as 2-4 weeks, but can vary based on time of year and other factors like how prepared the client is. Need something in 48 hours? We have done that too. The best thing you can do is let us know what you need, and we can try and do our best to work with you.

I’m ready to get started. What’s next?

If you haven’t already, it is important that you setup a free consultation. From there, our team will provide you a written proposal with pricing, timelines, and other critical information. Ready? Contact us today >

Is web hosting included with my website?

Need hosting? No problem! If you choose to opt-in for Monthly Web Support with Injected Media, we can also provide your hosting and hosting management.

We also host websites during the development/design process and most websites come with our Server and Hosting Setup Services. This means that when the site is completed and goes live, we can set you up with a hosting account through our preferred vendor GoDaddy and simply move your site over. If you have an existing or preferred server, we can typically move the site to the server of your choice (assuming it is in good order and does not need upgrades for the website to run properly). If there is additional work required to setup your preferred server prior to taking your site live, there could be additional service fees.

Do you provide support for my website, after it goes live?

Absolutely. A website is never truly “finished” and needs regular monthly maintenance to get results. This includes items like security patches, updates, and of course, adding new and fresh content. Without this, Google may devalue your site for being inactive, breaks in the website may occur (I.e., broken links or outdated software functionality), or worse, hacking.

We offer Monthly Web Support (on a month-to-month basis) and you can learn more about that here >

Who will supply images, video, and other typed content for my website?

With minimum pricing, we expect any images, videos, and text to be supplied. If needed, Injected Media will recommend edits and format this content to best suit your needs. We also offer full photo, video, and content writing services for additional fees to maximize your online impact. Keep in mind, not all content is equal and we take several things into consideration when developing the right content for you (I.e., competitors, online interest, etc.). Give us a call to learn more.

Will my website be search engine optimized or SEO-ready?

All of our websites are built with SEO in mind and even our base websites include optimization on some level. To truly rise in the ranks and maximize your web presence, we recommend building our High Performance Website and/or utilize additional SEO Analytical Services that are available at a monthly rate. It is important to understand that SEO is not a one-time service and that SEO requires ongoing activity well after your website goes live.

Will I be able to review and approve website work?

For Creative Agency Style processes, our team enjoys including clients throughout the process and may send regular updates and screenshots for your feedback. Additionally, we offer 2 rounds of edits for you to review, so that you can request updates to your site before the job is completed and the site is taken live. For ongoing content edits after the site is complete, we offer Monthly Web Support.

However, we do offer 2 types of design processes to choose from:

Option 1. Creative Agency Style Process (Slower Process, Higher Risk, Cheaper): We work with you through the entire web design process, collecting your imagery and your content, and provide you with limited feedback on graphics and “word-smithing”.

Option 2. Hacker Methodology (Faster Process, Less Risk, More Investment Up Front, Overall Higher Impact and Greater Results): We assess your market, competitors, and make sure that the site we build for you meets (and usually exceeds) performance. All content is inspired by your input, but final wording, imagery, and design is determined by our experience, intuition, analytics, and research relative to your market. 95%+ client satisfaction and ideal for business owners who don’t have time to go through the agency process.

Does Injected Media make responsive or mobile-friendly websites?

Yes! While clients have different types of users visiting their website, some may be more frequently visiting your website on a desktop computer…or more popularly, on mobile or smart phones. We offer both responsive and mobile-first website design and make sure to optimize for more common mobile devices. Talk to our team to learn more.

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